Attendant Care Industry Certification Scheme (ACICS: 2013)

The Attendant Care Industry Certification Scheme - Requirements for bodies certifying attendant care service providers (ACICS:2013) and the associated certification standard Attendant Care Industry Standard (ACIS:2013), were developed by the Attendant Care Industry Association (ACIA) to support service providers delivering attendant care (also known as community care).

Attendant care encompasses services commonly delivered at a person’s home or in their community to enable them to remain living in their community. Such services include: nursing care, personal assistance, domestic services, community access, vocational support, educational support, child care services, gardening/home maintenance, respite care, palliative care, social support and therapy program support.

ACICS:2013 and ACIS:2013 supersede the Attendant Care Industry Management System Standard (ACIMSS:2008). ACICS:2013 gives attendant care service providers already certified to ACIMSS:2008 two years from the date of publication of ACICS:2013 to become certified to ACIS:2013.

Applicant CABs will need to comply with ACICS:2013. As a product scheme, applicants will also need to comply with ISO/IEC 17065:2012 – Conformity assessment - Requirements for bodies certifying products, processes and services.


  • Enables certified attendant care providers to demonstrate their ability to meet the industry benchmark.
  • Provides confidence and assurance that service providers will deliver improved and more consistent services.

Scheme owner

Attendant Care Industry Association (ACIA).

More information

An application pack, application form and other relevant material is not available on this site. These documents are available through our SharePoint portal. If you are a body that we currently accredit, you can access this information through the Shared CAB Portal. If you are a new applicant, please complete an application enquiry form. Once this form is submitted, the Secretariat will contact you to advise the next steps.  For other stakeholders, please submit your inquiry through the online feedback form.

The scheme documents comprising the Attendant Care Industry Certification Scheme (ACICS:2013), the Attendant Care Industry Standard (ACIS:2013), and the Self-Assessment Document can be purchased from ACIA. Email contact [at]